Who We Are

Qoxen Tylux operates a career development platform connecting professionals across the event industry. Our registered office is at Montfichet Road Unit D3, Westfield Stratford City, Westfield Shopping Centre, London E20 1EH, United Kingdom. For privacy-related questions, reach us at [email protected] or +448081310212.

Under UK data protection laws (specifically the UK GDPR and Data Protection Act 2018), we act as the data controller for personal information processed through our platform. That means we decide how and why your data gets used.

Information We Collect

Information You Give Us Directly

When you create an account or interact with our platform, you share information with us. This includes your name, email address, phone number, job title, company details, and professional background. If you participate in events or message other professionals, we collect that communication content too.

Information We Collect Automatically

Like most online platforms, we automatically collect technical information when you use our services. Your IP address, browser type, device information, and how you navigate our platform help us understand usage patterns and improve functionality. We use cookies and similar technologies for this—more on that below.

We also track which features you use, when you log in, and how you engage with event listings or other professionals. This behavioural data helps us show you relevant networking opportunities and improve the overall experience.

How We Use Your Information

We're not in the business of collecting data for its own sake. Everything we collect serves specific purposes related to running a professional networking platform.

• Platform operation: Managing your account, processing registrations, and enabling core networking features
• Communication: Sending event notifications, connection requests, and platform updates
• Personalization: Suggesting relevant connections, events, and career opportunities based on your profile
• Security: Detecting fraud, preventing abuse, and protecting user accounts
• Service improvement: Analyzing usage patterns to enhance features and address technical issues
• Legal compliance: Meeting regulatory requirements and responding to legitimate requests

Information Sharing

Your professional profile information becomes visible to other verified platform members—that's the point of networking. But we don't sell your personal data to third parties. Period.

When We Share Information

• Other platform members: Your profile, skills, and professional background are visible to facilitate connections
• Service providers: Third-party tools for hosting, email delivery, analytics, and payment processing (under strict agreements)
• Event organizers: When you register for events, organizers receive necessary attendance information
• Legal requirements: If compelled by court order or to protect rights and safety
• Business transfers: In the unlikely event of a merger or acquisition (with continued privacy protection)

All third-party processors we work with sign data processing agreements ensuring they handle your information according to UK data protection standards. We don't share more than necessary and require partners to protect your data appropriately.

Your Privacy Rights

UK data protection law gives you significant control over your personal information. You're not just a passive user—you have enforceable rights.

How to Exercise Your Rights

Send your request to [email protected] with "Privacy Rights Request" in the subject line. We'll need to verify your identity before processing requests—usually by confirming details from your account. We respond within one month, though complex requests might take longer (we'll let you know).

If you're unhappy with how we handle your request, you can complain to the Information Commissioner's Office (ICO), the UK's data protection authority. Visit ico.org.uk for details.

Data Retention

We don't keep your information forever. Retention periods depend on why we collected the data and legal requirements.

Active account data remains accessible while you use the platform. After account deletion, we retain certain information for six months to handle disputes or legal issues, then permanently delete it. Some data gets anonymized for statistical analysis rather than deleted—once anonymized, it no longer identifies you.

Financial records relating to transactions are kept for seven years to comply with UK tax law. Communication logs for safety and security purposes are retained for three years. Event attendance records are kept for two years for organizer reference and career development tracking.

Data Security

Protecting your information isn't just good practice—it's legally required. We use industry-standard security measures including encryption, secure servers, and access controls.

All data transmission occurs over encrypted connections (HTTPS/TLS). Passwords are hashed using strong cryptographic algorithms. We restrict employee access to personal data on a need-to-know basis. Our systems undergo regular security assessments and vulnerability testing.

Cookies and Tracking

We use cookies and similar technologies to make the platform work properly and understand how people use it. You can control most cookies through your browser settings, though some are essential for basic functionality.

Types of Cookies We Use

• Essential cookies: Required for login, security, and core platform features (can't be disabled)
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Help us understand usage patterns and improve the platform
• Performance cookies: Identify technical issues and optimize loading times

Most browsers let you refuse cookies or delete existing ones. Keep in mind this might limit platform functionality. We don't use advertising cookies or share cookie data with advertisers.

International Data Transfers

We primarily store and process data within the United Kingdom. However, some service providers we use (like cloud hosting companies) may process data outside the UK.

When data moves internationally, we ensure appropriate safeguards are in place—typically through standard contractual clauses approved by UK authorities or transfers to countries with adequacy decisions. You can request details about specific transfers by contacting us.

Children's Privacy

Our platform is designed for working professionals. We don't knowingly collect information from anyone under 16 years old. If you're under 16, please don't use the platform or provide personal information.

If we discover we've inadvertently collected data from someone under 16, we'll delete it promptly. Parents or guardians who believe we've collected information from a child should contact us immediately.

Changes to This Policy

Privacy practices evolve. We update this policy periodically to reflect changes in our operations, legal requirements, or technology. Significant changes will be communicated through email or prominent platform notifications.

The "Last Updated" date at the top shows when we last modified this policy. We recommend reviewing it occasionally to stay informed about how we protect your information.

Marketing Communications

We'll occasionally send emails about platform updates, relevant events, or networking opportunities. You can unsubscribe from marketing emails anytime using the link at the bottom of each message.

Even if you opt out of marketing, we'll still send essential account-related messages like security alerts, billing notifications, or important policy changes. Those aren't optional—they're necessary for platform operation.